On Tuesday, September 6th, beginning at 0900 hrs, the Coordination Center will conduct a test of the Alert Warning System (AWS)/ Recall Exercise. Alerts will be sent to all via phone (desk, government and /or personal cell), SMS text, and email. Please be advised, during this time, the AWS system will alert personal and government devices until a response has been received by the system. Choose the best option available. The alert will go on to the next device if the first was not answered and so on. For those receiving the alerts for the first time, an explanation below describes how the alerts are received per device type.
Alert Delivered Via Phone:
1. Each employee will receive an alert on the phone number they provided. The alert will be delivered from 855-284-6248.
2. Answer the phone when the alert is received and follow the instructions provided by the automated voice. If you are unable to answer, AWS will leave a voicemail message on your phone with directions on how to respond to the alert.
Alert Delivered via SMS (text message)
1. Alert will be from 24639.
2. Open the message to read the alert. (Alert may or may not require a response.)
3. If a response is required, reply to the message with the number that corresponds to the desired response option. Example: Reply “1” for “Understood”
Alert Delivered via email:
1. Alert will be from “TSA Alert and Warning System”
2. Open email and read alert which will indicate if a response is necessary
3. If a response is required, first ensure you are connected to the network, then click on the link provided and enter your option according to those given.
Note: Set up the number 855-284-6248 as an unblocked number on your mobile phone so you can receive alerts via your mobile phone.
